Dr.Vet
Project: Dr.Vet
Role: Sole UX/UI
Duration: July - August 2022
Project vision.
People have difficulties booking a visit for their pets, sometimes just for asking a few questions. Dr.Vet is a platform which blends the intuitive UX aspects found in products like Fuzzy Pet Health and AskVet. Dr.Vet is great to use for quick and with no appointment consultations. By designing a both compact and accessible interface, I feel that anyone can use it.
Kick off.
In Dr.Vet’s design process, I opted for a goal-directed design approach that helped me move along the project. Qualitative design methods proved to be the most effective during my design process. Whenever I encounter an issue that I am trying to solve, it’s smart to build good foundation. In Dr.Vet’s case, I did by asking some generic but useful internal questions.
Who is our primary audience?
What the users need the most in product like this?
Who are our biggest competitors?
Preliminary Ideation.
I used affinity mapping to identify not only the general scope of Dr.Vet, but to decide which direction I wanted to take the product. This was a form of brainstorming during my initial stage that proved to be helpful in setting up the foundation for the rest of the process.
Affinity map
Meet the users.
Primary
Name: Val
Age: 29
Occupation: Pharmacist
Secondary
Name: Simon
Age: 22
Occupation: Student
Creating a framework.
To better understand how I would construct the experience for Dr.Vet, I designed a user flow. This helped me focus more on the experience and needs of the user and less on the details that I would solidify later on.
Lo-fi ideation.
Working through a couple really preliminary sketches, I realized some of the ideas and layouts that I was thinking of just wouldn’t work. Not only I was able to communicate some ideas I had, but I was also able to take them and spark more discussions with friends as well as quickly filter the good and bad ideas out.
Preliminary wireframes.
Creating a higher fidelity but still preliminary version of my wireframes, I was able to workout some of the technical issues. It was important for me to start big and scale down so that I could work around the features that I really wanted to have, rather than working upwards and maybe missing something that would’ve been really cool to see as a user.
Final Design.
Start.
The first screen you see as a Dr.Vet user. By tapping the button on the screen, you try the free trial video consultation.
Scroll.
By scrolling down the services that Dr.Vet has to offer such as Book a visit, Video consultation and Chat with a Vet.
Select a service.
The user may scroll a little bit further more to see the costs of the services.
Login or Register.
Login or Register to start the using the sercives, insert your details and proceed.
Welcome.
Here is your personal area, you are given a summary of your last calls, your pets info and the possibility to top up your credits.
Talk with a Vet.
The screen that you see when calling for an emergency advice or a specialist advice, the screen has also an integrated chat for sending attachments and images.
Style guide.
Tutto inizia con un'idea. Forse vuoi lanciare un'attività. Forse vuoi trasformare un hobby in qualcosa di più. O magari hai un progetto creativo da condividere con il mondo. Di qualunque cosa si tratti, il modo in cui racconti la tua storia online può fare la differenza.
Takeaways.
Dr.Vet as a concept is something that I feel pet owners would greatly benefit from. The current options and tools out there to perform the same task don’t cut it. The primary difficulty I had while designing this product was the task of creating the services for users. I feel that although there may be a better solution out there, I designed an experience that works well for most users.